Gay man says BetterHelp therapist tried to practice conversion therapy on him

He asked for an LGBTQ+ therapist. Instead he says he got a Christian counselor with an agenda.

A session with a psychotherapist
Photo: Wikimedia Commons

A 22-year-old gay client of the mental health app BetterHelp said that he was told to turn straight to get along with his family by a BetterHelp therapist.

BetterHelp is an online platform that links clients to therapists who provide therapy through text messages and phone calls. The company advertises itself as a solution for people who live in remote areas or can’t afford therapy at market rates.

Caleb Hill of Tennessee said that he turned to BetterHelp when his parent kicked him out for being gay. He said he was connected to a therapist, Jeffrey Lambert, who told him he’d have to choose between being gay or having a relationship with his family, even though Hill wrote on his intake form that he wanted an LGBTQ+ therapist.

“He said either you sacrifice your family or you sacrifice being gay,” Hill told The Wall Street Journal.

“I needed someone to tell me I was gay and that was OK. I got the exact opposite.”

Lambert then allegedly asked Hill if he had…

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